Unknown Company

Remote Customer Ops QA Reviewer - AI Playbook & Policy

Remote • Posted 1 weeks ago
Remote Contract Human Resources

Ellenco Estágios e Treinamentos is seeking a Remote Customer Chat Support reviewer to assess AI outputs within customer operations workflows. This contractor role focuses on evaluating tone, policy adherence, and escalation logic on real customer tickets.

You will work asynchronously for at least 10 hours per week, using a structured rubric, and provide actionable next steps to help the modeling team improve AI performance. Compensation is hourly and determined after interview.

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Remote Customer Ops QA Reviewer - AI Playbook & Policy in Remote at Unknown Company

This position is listed as contract and able to be worked remotely.

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