SpinQuest is seeking a Customer Operations Manager to lead our remote Customer Support function in the United States. You will drive efficiency, quality, and scalability through KPI-driven management, process optimization, and strategic workforce planning while partnering with tooling vendors.
You’ll own the roadmap for the department, develop headcount forecasts, and elevate customer experience with AI-assisted workflows and data analytics across gaming products and jurisdictions.
#J-18808-LjbffrRemote Customer Operations Director - AI/Automation Growth in Location not specified at Unknown Company
This position is listed as full time and able to be worked remotely.