NRG Energy in Atlanta, GA is seeking a Customer Relations Analyst to support the customer journey across channels, analyze data sources, report results, and identify gaps that affect metrics for Home Protection customers.
You will lead programs to improve engagement, satisfaction and loyalty, manage third‑party complaints, and collaborate with contact centers to deliver proactive, compliant communications and remediation.
#J-18808-LjbffrRemote Customer Insights & Relations Analyst in atlanta at Unknown Company
This position is listed as full time and onsite.