Momentum, Inc. is seeking a Customer Experience Lead to drive a customer-centered strategy across programs, services, and digital channels.
You will leverage insights, service design, journey mapping, and performance metrics to identify opportunities and measure success. The CX Lead partners with cross-functional teams to ensure customer needs stay at the center of decisions, promote human-centered design, and drive continuous improvement.
#J-18808-LjbffrRemote Customer Experience Strategy Lead in md at Unknown Company
This position is listed as full time and onsite.