Bookwire is seeking a Customer Experience Specialist to support onboarding and ongoing client success for its Bookwire OS platform in the US. This remote role prioritizes Austin-area time-zone alignment with occasional in-person collaboration, and involves managing inquiries via Jira Service Desk during US business hours.
The CXS will handle a mix of standard and enterprise clients, driving CX improvements, collaborating with global teams, and producing clear customer-facing documentation.
#J-18808-LjbffrRemote Customer Experience Specialist - Publishing Platform in austin at Unknown Company
This position is listed as full time and able to be worked remotely.