GracePath Healthcare is seeking a Customer Service Supervisor to lead a remote, multichannel support team. You will supervise daily activities, coach representatives, and resolve escalated inquiries while upholding service standards.
The role blends people management, quality assurance, and operational reporting, partnering with sales, billing, and technical support to identify recurring issues and refine procedures. Strong communication and CRM experience are essential.
#J-18808-LjbffrRemote Customer Experience Lead in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.