Remote Customer Experience Agent — Tier 1 Support

Jobgether is seeking a Customer Experience Agent – Tier 1 based in the United States to serve as the first contact for customers across phone, email, and chat channels. You will resolve routine issues, document interactions in the CRM, and escalate complex cases while maintaining high CSAT through empathetic communication.

This fully distributed role requires strong problem-solving, attention to detail, and collaboration with cross-functional teams.