Remote Customer Experience Agent (Tier 1)

Jobgether is seeking a Customer Experience Agent – Tier 1 to be the first point of contact for customers across phone, email, and chat. You will resolve routine questions, follow established procedures, and escalate when needed within a fully distributed team.

Ideal candidates have at least 1 year in an inbound call center, strong empathy, excellent communication, and a detail-oriented approach to CRM documentation. This remote role requires US residency and a fixed schedule.