Remote Customer Experience Advocate I

CGS, a BlueCross BlueShield subsidiary, is seeking a remote, full-time Customer Service Associate to support inquiries via phone, email, web, or walk-in. You will document inquiries, coordinate with departments, and help resolve issues while maintaining accurate records.

Training lasts six weeks with evenings 7:30pm–4:00pm CT; after training, typical hours are 8:30am–5:00pm CT. A CMS residency requirement applies; candidates must have lived in the US for at least three of the last five years.