Sharecare is seeking a Customer Service - Escalations specialist for a remote, full-time role. The role focuses on handling escalated member concerns, researching inquiries, and providing timely resolutions across phone, chat, email, and fax channels.
You will support the CSR team, identify training opportunities, and help improve first call resolution in a fast-paced healthcare environment. Qualifications include a GED or high school diploma and at least 2 years in a call center or customer
#J-18808-LjbffrRemote Customer Escalations Specialist - Resolve & Support in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.