SquareTrade is seeking a Customer Experience Supervisor to lead the team in Pasadena, California. This position is responsible for managing escalations and ensuring a positive customer experience through effective problem resolution.
The ideal candidate has excellent communication and problem-solving skills, and is bilingual in Spanish. This is a fully remote role that includes a monthly internet stipend and reimbursement for in-home office setup.
#J-18808-Ljbffr