Cortex is hiring a Manager of Customer Engineering to lead and grow the Customer Engineering team while remaining hands-on with the most complex technical work. You will balance people management, coaching, and setting the technical bar for the team.
You will collaborate with Engineering and Product to translate customer patterns into product feedback, own escalation processes, and drive process improvements across the customer support function. This remote role supports US-wide teams."
#J-18808-LjbffrRemote Customer Engineering Manager Lead Enterprise Support in Location not specified at Unknown Company
This position is listed as full time and able to be worked remotely.