ZayZoon is seeking a Team Lead for Customer Care to drive the department's KPIs across a fully remote team in the United States. You will mentor agents, monitor performance, and optimize support processes to improve customer outcomes and operational efficiency.
You will collaborate with Revenue Operations, Customer Success, Product, Sales, and Marketing to implement scalable support strategies, train new hires, and lead ongoing improvements in tooling and workflows.
#J-18808-LjbffrRemote Customer Care Team Lead - KPI Driven Coach in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.