Remote Customer Care Specialist TX (Full-Time)

Talentoma is seeking a Customer Care Representative to join a fully remote team serving customers in Texas, United States. The role requires a 40-hour week, with varying shifts, and a focus on clear, helpful guidance and timely follow-up.

You will handle questions via Freshdesk, Zoho CRM, and Talkdesk, review requests, and guide customers through next steps while maintaining precise notes and escalation when needed. A strong emphasis on professional communication and resource usage will be key.