Genki is a fully remote, profitable startup of about 25 people, five years in and growing steadily. We build tailored health insurance for long‑term travelers and are hiring a right hand for our Head of Customer Care.
You will own the day‑to‑day of the team, lead with quality and support channels, coach agents, and partner with AI‑assisted support to solve complex member cases. This role offers ownership, meaningful work for members far from home, and room to grow in a remote, Europe/SE
#J-18808-LjbffrRemote Customer Care Operations Lead: Own the Experience in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.