United States Digital Space LLC is seeking a highly experienced Customer Service Manager to lead and scale its remote Customer Care team for a US-based e-commerce brand. This full-time role demands hands-on leadership, process design, and a focus on delivering an exceptional end-to-end customer experience in a direct-to-consumer environment.
You will mentor specialists, optimize workflows, collaborate with Operations, Logistics, and Product, and monitor KPIs to drive improvements while
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