SecureSpace Management LLC is seeking a Customer Assurance Supervisor to lead the Customer Assurance department, directing the team, setting policies, and governing customer-facing operations in a fully remote environment.
You will manage live chat, email, and outbound communications, design the QA program with scoring and calibration, establish escalation standards, and oversee staffing and coaching.
#J-18808-LjbffrRemote Customer Assurance Leader in Location not specified at Unknown Company
This position is listed as full time and able to be worked remotely.