Affirm is a remote-first fintech company reinventing credit to be fair and transparent. The Customer Advocacy and Retention (CAR) team handles escalated complaints and partners with internal teams to drive fair outcomes and trust.
As a Customer Advocacy Associate II, you will investigate, remediate, and address complex complaints from Bank Partners and executives, while collaborating across Compliance, Legal, Risk, Product, and Communications to identify root causes and improve products and
#J-18808-LjbffrRemote Customer Advocacy Specialist II in baltimore at Unknown Company
This position is listed as full time and able to be worked remotely.