Affirm, a remote-first company, is seeking a Customer Advocacy Associate II to join the Customer Advocacy and Retention (CAR) team. You will investigate, remediate, and address challenging complaints filed with Bank Partners, Executives, and internal teams, while helping to improve products, processes, and trust.
You will collaborate with Compliance, Legal, Risk, Product, and Communications to identify root causes and craft fair, effective resolutions that drive customer satisfaction and protect
#J-18808-LjbffrRemote Customer Advocacy Specialist II in st. louis at Unknown Company
This position is listed as full time and able to be worked remotely.