Affirm is seeking a Customer Advocacy Associate II to act as the Voice of affirm, addressing highly complex complaints across bank partners and internal teams with empathy and product knowledge. You will investigate, remediate, and learn from escalations to improve customer experience and product processes.
Join a remote-first company supporting customers nationwide, with a focus on fair outcomes and scalable operations. Visa sponsorship is not available for this position.
#J-18808-LjbffrRemote Customer Advocacy Specialist II in raleigh at Unknown Company
This position is listed as full time and able to be worked remotely.