Affirm is seeking a Customer Advocacy Associate II to act as the Voice of affirm, solving complex complaints with empathy and product knowledge for bank partners and internal teams.
You will investigate, remediate, and address complaints, driving root-cause analysis and learning to improve customer trust and operations at scale, while collaborating with Compliance, Legal, Risk, Product and Communications.
#J-18808-LjbffrRemote Customer Advocacy Associate II - Resolution Expert in las vegas at Unknown Company
This position is listed as full time and onsite.