Portside is hiring a Customer Success Manager to own a mid-market book in a fully remote role. You will design and optimize automated onboarding journeys, manage ongoing health reviews, and drive renewals and expansions with data-driven insights.
You will collaborate with Sales, Product, Marketing, and Support, using usage signals to prioritize actions and resolve escalations. A background in scalable SaaS CS and aviation industry passion is favored.
#J-18808-LjbffrRemote CSM — Mid‑Market & AI‑Driven Growth in raleigh at Unknown Company
This position is listed as full time and able to be worked remotely.