A leading crisis service provider in Oakton, Virginia is looking for a Shift Lead to provide operational oversight during shifts across voice, chat, and text crisis services. This remote role entails ensuring smooth shift execution, monitoring service levels, and supporting Crisis Workers. Applicants should have at least 18 months of experience in a crisis contact center, with knowledge of risk assessment and strong crisis intervention skills. Competitive salary of $23 - $27 per hour and comprehensive benefits are offered.
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Remote Crisis Services Operations Lead in oakton at Unknown Company
This position is listed as full time and able to be worked remotely.