Ashley Digital is seeking a CX Knowledge Base & Conversational AI Manager to own AI-driven customer experiences across its brands. You will design prompts, monitor performance, and coordinate with Product, Support, Operations, and Legal to ensure accurate, on-brand interactions.
You’ll balance automation with human support, improve satisfaction, and drive business outcomes while maintaining the enterprise knowledge base and governance standards.
#J-18808-LjbffrRemote Conversational AI & Knowledge Base Lead in Location not specified at Unknown Company
This position is listed as full time and onsite.