Teleperformance USA is seeking an experienced Call Center Operations Manager to lead a 100% work-at-home inbound center supporting multiple client programs. You will oversee day-to-day operations, staffing, budgeting and compliance for 500–1000 agents, ensuring service levels and quality across projects.
The ideal candidate has a Bachelor’s degree and 5–7 years of call center management, strong analytical and communication skills, and a track record of implementing policies and process
#J-18808-Ljbffr