Sollis Health is seeking a Manager, Contact Center and Systems Operations to lead national phone performance and oversee cross-functional system initiatives. This remote role requires strong leadership of a remote Concierge Receptionist team and collaboration with IT, clinical ops, and regional leads.
Based US-wide with hybrid option near NYC, focusing on OKRs, staffing, process improvements, and scheduling tool/EHR transitions. Salary is $105k-$125k annually with growth potential.
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