Essentia Health is seeking a Contact Center Reporting Analyst to develop dashboards, reports and trend analysis using NICE CXone tools. The role collaborates with center leadership to drive performance insights and support operations with data-driven recommendations.
The ideal candidate has senior-level reporting experience, strong Excel skills, and familiarity with ambulatory healthcare workflows. Remote option available within the United States.
#J-18808-LjbffrRemote Contact Center Analytics & Reporting Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.