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Remote Community Support Advocate - SaaS Helpdesk

Remote • Posted Yesterday
Remote Full Time Management & Operations

Magic, Inc is seeking a Community Support Advocate to join remotely as a full-time, freelance role. You will support Hospitable's host community via online forums and public channels, answer questions, and troubleshoot issues with AI-assisted tools.

You’ll guide users to self-service resources and contribute to a positive brand voice. The position requires minimum 2 years in online community management and at least 6 months in technical support.

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