Helping consumers navigate their financial responsibilities, the full-time Remote Collections Specialist will manage inbound and outbound calls, offer payment solutions, and document interactions while working from home. Key responsibilities Engage with consumers to clarify account details and propose payment options Handle a high volume of calls while accurately documenting interactions in the system Achieve performance goals with ongoing support and coaching Required qualifications 1+ year of experience in a call center, customer service, billing, or collections role Basic knowledge of medical terminology is preferred Ability to build trust and navigate sensitive conversations effectively A reliable and detail-oriented work style Must reside in FL, MO, SC, or VA with a suitable home office setup
Remote Collections Specialist in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.