Seeking motivated individuals, the full-time Remote Collection Specialist will contact consumers to negotiate repayment or establish repayment schedules for delinquent accounts while working remotely from Knoxville, TN. Key responsibilities: Contact consumers to negotiate repayment terms and establish repayment schedules Utilize provided tools and training to effectively resolve delinquent accounts Participate in ongoing training and performance evaluations to enhance skills and productivity Required qualifications: High School Diploma or Equivalent Availability to work varying hours Monday through Friday between 8 am and 7 pm Ability to actively listen and communicate effectively One year of Call Center and Customer Service Experience (preferred) One year of Collection Experience (preferred)