Humana Inc is seeking a Cloud Solutions Engineer 2 to support the organization’s contact center infrastructure, ensuring high availability and reliability of Genesys platforms and related services. You will work on VoIP, SIP, WFM, monitoring, and automation initiatives in a fast-paced, 24x7 environment.
You will collaborate with vendors, carriers, and internal teams to implement changes, improve processes, and leverage AI-driven solutions for efficiency and service delivery.
#J-18808-LjbffrRemote Cloud Solutions Engineer for Contact Center in workfromhome at Unknown Company
This position is listed as full time and onsite.