Beyond Finance's Customer Success Team serves as the primary contact for clients enrolled in our hardship program. As a Retention Specialist, you educate and assist clients facing financial hardship while helping them stay in the Beyond Finance program.
You will primarily handle inbound calls, deescalate upset clients, assess their financial situation, and craft customized solutions to help them work toward debt‑free goals, while meeting retention targets and earning commissions.
#J-18808-LjbffrRemote Client Success & Retention Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.