Remote Client Ops Lead - High-Volume Case Mgmt

Pearl is a founder-led, tech-enabled legal-medical services company seeking a Client Operations Manager who will own end-to-end case coordination and act as the operational backbone between law firms, insurance carriers, and medical experts.

You will manage a high-volume queue across email, phone, and portal, oversee invoicing and scheduling, and build trackers and workflows that keep all moving. This role requires ownership, precision, and resourcefulness in a fast-paced environment.