PHIL is seeking a Manager, Client Engagement to lead a high-impact team handling escalations from manufacturer clients’ field sales teams. The role shifts toward preventing escalations as AI and automation scale.
You will collaborate with Client Success, Operational Excellence, and Product to improve processes and outcomes. You will report to the VP, HCP Engagement and guide a team of Client Engagement professionals, owning operational quality and client follow-through across programs.
#J-18808-LjbffrRemote Client Engagement Manager (Ops & AI) in alton at Unknown Company
This position is listed as full time and onsite.