PHIL is seeking a Manager, Client Engagement to lead a team handling escalations from manufacturer clients’ field sales teams. The role shifts toward preventing escalations as AI triage expands, reporting to the VP, HCP Engagement, and collaborating with Client Success, Operational Excellence, and Product.
You’ll own operational quality and follow-through, guiding a team of Professionals while shaping process improvements and program launches. Fully remote in eligible US states.
#J-18808-LjbffrRemote Client Engagement Manager: Escalations & AI Ops in heber at Unknown Company
This position is listed as full time and able to be worked remotely.