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Remote Client Care Manager — Lead Global Support Team

Remote • Posted 5 days ago
Remote Full Time Bio & Pharmacology & Health

RainFocus is seeking a Client Care Manager to lead our global Customer Support team, ensuring a best-in-class experience for clients, partners, and internal stakeholders. You will supervise remote analysts, drive KPIs, and collaborate with Implementation, Operations, and Engineering to deliver reliable support across regions.

Ideal candidates have 3+ years in technical SaaS support, proven leadership, and strong communication skills.

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