Join a supportive, people-focused team that has worked with members of more than 40,000 unions and associations, including teachers, firefighters, veterans, and nurses. For over 60 years, we have helped working families understand and access supplemental benefit options.
As a Remote Client Care Coordinator, you will connect virtually with individuals who have requested information through their unions or associations. You will guide clients through their available benefits, explain their options clearly, answer questions, and ensure they receive attentive, personalized service.
This fully remote opportunity allows you to build meaningful client relationships while working from home and supporting members across the country.
Key Responsibilities
Meet virtually with clients who have requested benefit information
Explain available benefit options in a clear and easy-to-understand manner
Answer questions and provide personalized client support
Help clients identify the options for which they qualify
Maintain accurate and organized client records
Follow up with clients to ensure a positive experience
Participate in ongoing training and professional development
What We Offer
Average first-year income of $55,000, including weekly advances and performance bonuses
Flexible work-from-home schedule
Residual income opportunities
Comprehensive health benefits
Hands-on, one-on-one training
Long-term career development and advancement opportunities
Positive, energetic, and team-oriented culture
Annual company-sponsored trips to exciting destinations
Qualifications
Strong communication and interpersonal skills
Excellent time-management and organizational abilities
A professional, client-focused approach
Comfortable communicating through video conferencing
High school diploma required; post-secondary education is an asset
Customer service or retail experience is an asset but not required
Company Recognition
Recognized by Forbes as one of the Happiest Companies to Work For from 2017 to 2020
Fortune 500 company
Rated A+ (Superior) by AM Best for financial strength
All interviews for this remote position will be conducted by video conference.
Remote Client Care Coordinator in Raleigh at One Agency
- Other openings
- 5
- Hiring in
- 5 locations
One Agency currently has 5 other roles open on LocalWork across 5 locations. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and able to be worked remotely. It was posted 4 days ago.