Alight Solutions Ltd is seeking a Claims Operations Manager to lead a claims team, ensuring service goals, metrics, and client commitments are met. The role emphasizes oversight, accountability, and continuous improvement for productivity, SLA, quality, and customer satisfaction.
Responsibilities include guiding cross-functional teams, maintaining regulatory compliance, and driving performance through KPIs while managing day-to-day operations and staff development.
#J-18808-LjbffrRemote Claims Operations Manager (STD/LTD) in workfromhome at Unknown Company
This position is listed as full time and onsite.