Sharecare is seeking a Quality Support Manager to oversee Leads and Specialists across remote Central Operations queues. You will ensure timely turnaround and backlog management, and support field operations to drive client satisfaction.
Responsibilities include onboarding, coaching, performance tracking, and cross-functional collaboration to improve processes and outcomes while maintaining HIPAA and regulatory compliance.
#J-18808-LjbffrRemote Central Operations Quality Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.