Remote CDC Info Customer Rep II Vaccine Scheduling

Maximus is recruiting for a remote, full-time Customer Service Representative II to support the CDC INFO program. This role handles a high-volume mix of calls, emails, and chats and requires excellence in listening, research, and clear guidance to the public, clinicians, and government partners.

You will use CRM systems to track inquiries, schedule vaccines, and send kits, while adhering to privacy requirements and performance standards.