Nymbus is seeking an Operational Readiness Analyst to support the DXC platform, handling CCaaS administration, IVR updates, digital forms, and knowledge content across multiple client environments.
The role is remote-first with some travel for client engagements; work hours align with ET/CT time zones and occasional in-office requirements may apply. Ideal candidates have 3+ years in contact center ops and strong documentation skills.
#J-18808-LjbffrRemote CCaaS Operational Readiness Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.