Remote Caribbean Beach Coordinator

Life's A Dream Travel is seeking a personable, detail-oriented **Remote Caribbean Beach Coordinator** to help clients plan and book Caribbean vacations. You will help travelers explore island destinations, compare beachfront accommodations, and choose experiences that fit their interests, schedules, and budgets.

This role is well suited to someone who enjoys assisting others, communicates clearly, and can organize multiple travel arrangements while providing attentive service in a remote environment.

### Key Responsibilities

- Consult with clients to understand their preferred destinations, travel dates, budgets, accommodation preferences, and accessibility needs.
- Research Caribbean resorts, beachfront hotels, all-inclusive packages, transportation, and activities.
- Help travelers compare destinations and accommodations based on their vacation priorities and available options.
- Prepare personalized recommendations, itineraries, and clear quotes outlining package inclusions and additional expenses.
- Coordinate reservations through approved systems and verify travel dates, guest information, room selections, and transportation arrangements.
- Explain deposit requirements, payment deadlines, cancellation policies, and other booking conditions.
- Provide reservation confirmations, trip details, and reminders about check-in, travel documentation, and important deadlines.
- Refer clients to official sources for current passport, visa, and destination entry requirements.
- Assist with reservation changes, cancellations, special requests, and travel questions, escalating concerns when necessary.
- Maintain accurate client records, protect confidential information, and follow company procedures.
- Follow up with clients before and after their vacations to answer questions, gather feedback, and assist with future travel plans.
- Stay informed about Caribbean destinations, resort offerings, seasonal travel options, and supplier policies.

### Qualifications

- A friendly, professional approach to customer service.
- Strong written and verbal communication skills.
- Excellent organization, attention to detail, and time management.
- Comfort using email, online research, video conferencing, and digital business tools.
- Ability to work independently while collaborating with a remote team.
- An interest in Caribbean travel and a willingness to learn booking systems and company procedures.

### Preferred Experience

- Previous experience supporting customers by phone, email, or online chat.
- Familiarity with Caribbean destinations, resort vacations, hospitality, travel planning, or reservation systems is a plus.