Remote Care Coordination Representative

To support Care Coordination services, the Remote Care Coordination Representative will manage tasks related to e-Filing, order and referral management, insurance verifications, and prior authorizations while working remotely on an hourly basis and adhering to a Pacific Time Zone schedule. Key responsibilities Process assigned tasks with a focus on accuracy, efficiency, and compliance with client protocols Evaluate and electronically file medical documents into patient charts using client electronic health records (EHR) software Provide exemplary customer service while maintaining confidentiality and adhering to HIPAA guidelines Required qualifications High School Diploma or equivalent required Experience with health information management concepts, EHRs, and/or medical terminology is a plus Proficient in managing a high-volume, fast-paced environment with accuracy Intermediate computer skills, including Microsoft Office Suite and adaptability to company-specific software Ability to fulfill responsibilities in a remote capacity with reliable internet access in a secure workspace