A leading behavioral research organization is seeking an experienced Call Center Team Lead in Boca Raton, Florida. This remote position will involve overseeing daily operations, managing staff, and maximizing efficiency. Responsibilities include training team members, creating performance goals, and reporting on productivity. Strong leadership and customer service metrics knowledge are essential for this role.
#J-18808-Ljbffr
#J-18808-Ljbffr
Remote Call Center Team Lead - Drive KPIs & Growth in boca raton at Unknown Company
- Typical pay
- $37,220–$54,100
For context, most customer service representatives earn between $37,220–$54,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.