Verizon is seeking a remote customer care team lead to manage a home-based team delivering high-quality service. The role emphasizes coaching, staffing, and performance management while guiding associates through calls about devices, billing, and related issues.
The position requires a Bachelor's degree or equivalent experience, with 4+ years in customer care or call centers and a willingness to work evenings, weekends, and holidays.
#J-18808-LjbffrRemote Call Center Team Lead — Customer Service Excellence in richmond at Unknown Company
- Typical pay
- $40,300–$63,160
For context, most customer service representatives earn between $40,300–$63,160 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.