Verizon is seeking a dynamic Customer Care Team Lead to guide a remote call center team delivering outstanding service for devices, billing, and other inquiries.
You'll model first-class service, coach staff, monitor performance, and ensure resources are ready to resolve issues quickly. The role requires evenings, weekends and holidays, with 40 hours weekly in a remote setting across the New York area.
#J-18808-LjbffrRemote Call Center Supervisor - Customer Service Leader in buffalo at Unknown Company
This position is listed as full time and able to be worked remotely.