This role involves handling incoming customer calls as part of a remote call center team, working evening and overnight shifts to support customer interactions. Agents are expected to answer calls using provided headset equipment and manage customer inquiries during assigned shift hours.
Candidates need prior call center experience and must supply their own equipment, including a Core i3 computer with 16GB RAM, hardwired internet of at least 25mbps upload and download, a monitor, and an Avaya-compatible USB headset. Availability for 2nd or 3rd shift and at least one weekend day is required.
This is a remote position open to candidates based in the United States, with specific mention of Indianapolis IN, Newport KY, Cincinnati OH, and Jacksonville FL areas. A hardwired ethernet connection is required, and WIFI connections are not accepted.
#J-18808-LjbffrRemote Call Center Representative Global Channel Management Inc in workfromhome at Unknown Company
- Typical pay
- $42,000–$55,750
For context, most customer service representatives earn between $42,000–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.