Gainwell Technologies is seeking an experienced Call Center Quality Assurance Supervisor to lead a California-based QA team responsible for monitoring customer interactions, ensuring quality standards, and driving continuous improvement.
In this role you will coach staff, analyze trends, conduct calibration, and partner with Operations, Training, and Leadership to turn insights into measurable performance gains.
#J-18808-LjbffrRemote Call Center QA Supervisor - Lead Quality & Coaching in workfromhome at Unknown Company
This position is listed as full time and onsite.