Our client, a forward-thinking digital mail-order and specialty pharmacy company, is seeking Remote Patient Care Representative to join their team. As a Patient Care Representative, you will be part of the Customer Support Department supporting inbound/outbound patient inquiries. The ideal candidate will have excellent communication skills, a compassionate attitude, and strong problem-solving abilities which will align successfully in the organization.
Applicants must live in Arizona.
Job Title: Patient Care Representative – Call Center
Pay Range: $20/hr
Potential Schedules
Hours of Operation
- Monday – Friday: 8:00 AM – 10:00 PM EST
- Saturday: 9:00 AM – 5:00 PM EST
- Work schedules may vary within the hours of operation.
- Schedules are likely to include an evening shift and/or Saturday shift.
What's the Job?
- Provide exceptional service to patients regarding prescriptions, refills, billing, and delivery inquiries
- Handle outbound/inbound calls and emails efficiently and professionally
- Resolve pharmacy-related issues promptly and accurately
- Document and enter data into systems with attention to detail
- Maintain confidentiality and adhere to compliance standards
What's Needed?
- High school diploma or GED (required)
- 1-2 yrs Call Center experience required
- Healthcare or pharmacy background preferred
- Strong communication & computer skill
Remote Work Requirements:
- Dedicated workspace free from distractions.
- No childcare or personal activities during work hours.
- Reliable high-speed internet connection.
- Treat your home workspace as your office.
What's in it for me?
- Opportunity to join an innovative and expanding company in the healthcare space
- Comprehensive training program to set you up for success
- Potential for growth within a dynamic team
- Work in a supportive and inclusive environment
- Engage in meaningful work that makes a difference in patients' lives
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
Remote Call Center Patient Care Rep in workfromhome at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.