We are looking for a reliable and customer-focused Remote Call Center Customer Service Representative to join our team. The successful candidate will communicate with customers by phone, answer questions, provide information, resolve routine concerns, and ensure that each customer receives professional and helpful service.
Responsibilities:
Answer incoming customer calls promptly and professionally.
Listen carefully to customer concerns and provide appropriate assistance.
Help customers with orders, accounts, services, and general inquiries.
Enter and update customer information in the company system.
Document customer interactions accurately.
Escalate complex issues to the appropriate department.
Follow company policies and customer service procedures.
Maintain a professional and positive attitude during every interaction.
Requirements:
High school diploma or equivalent preferred.
Previous customer service or call center experience is helpful.
Excellent verbal and written communication skills.
Basic computer and internet skills.
Ability to work independently from home.
Reliable internet connection and a suitable workspace.
Good problem-solving and listening skills.
Ability to work assigned schedules.
Remote Call Center Customer Service Representative in Renton at Datainox
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely. It was posted 2 days ago.